Privacy Policy

Last Updated: June 10, 2024

Introduction

This Privacy Policy explains how Cheerful.ai collects, uses, discloses, and safeguards user information when using the email management service.

Information Collection

User-Provided Information

  • Account Information: Email addresses and authentication information are collected during account creation.
  • Email Data: The service accesses email messages, labels, and related metadata to provide functionality.
  • Spreadsheet Data: When spreadsheet integration is enabled, the service accesses and modifies spreadsheet data per user authorization.

Automatically Collected Information

  • Usage Data: Information about how users interact with the service, including activity patterns and feature usage.
  • Device Information: Information about the devices and browsers used to access the service.

Information Usage

User information is used for the following purposes:

  • To provide email management services, including reading, drafting, and sending emails on behalf of users
  • To create and maintain user accounts
  • To personalize user experience and improve services
  • To store user preferences and settings data
  • To integrate with spreadsheets for data management
  • To respond to inquiries and provide customer support
  • To enhance service security

Third-Party AI Services

To provide email drafting features, the application sends email body text to third-party AI API providers, including Google Gemini, Anthropic, and OpenAI. This data is used solely to generate draft email responses and is not used to train, develop, or improve their generalized/non-personalized AI/ML models.

Google API Services

This application uses the following Google API Services:

  • Gmail API (with scopes for send, modify, and labels)

This application does not use data from Google Workspace APIs to develop, improve, or train generalized/non-personalized AI and/or ML models.

Limited Use Disclosure

The use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

  • Accessed data will only be used to provide the features of the service that users have authorized.
  • Data will not be sold, used for advertising, or transferred to third parties except for specific service functions authorized by users.
  • Data will not be used for serving advertisements.
  • Humans will not be allowed to read user data unless:
    • The user has provided affirmative agreement for specific messages
    • It's necessary for security purposes
    • It's required to comply with applicable law
    • Use is limited to internal operations and the data is aggregated and anonymized

Data Storage and Security

Standard security measures are implemented to protect personal information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

User data is retained for as long as the account is active or as needed to provide services. Certain data may be retained for fraud prevention, abuse prevention, and legal compliance.

User Rights

Depending on location, users may have certain rights regarding their personal information, including:

  • Access to personal information
  • Correction of inaccurate or incomplete information
  • Deletion of personal information
  • Data portability
  • Withdrawal of consent

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Users will be notified of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Information

For questions about this Privacy Policy, please contact: chan@nutsandbolts.ai