Which tools does Cheerful integrate with?

Not through a Microsoft sign-in. Cheerful has no native Outlook or Microsoft 365 integration today. A Microsoft-hosted mailbox can only be connected the way any other mail host is, with SMTP and IMAP credentials, and that only works if your mail administrator allows SMTP and IMAP access for the account. If your team is on Google Workspace, the Gmail connection is the one the product is built around. Outlook is also in the app catalogue, so the agent can read Outlook mail and calendars and draft or send individual emails there, but campaign outreach, follow-ups and inbox sync do not run through it.

Shopify is connected by installing the Cheerful AI app on your store. It asks for permission to read products and orders and to write orders, draft orders and discounts, and nothing broader. Cheerful uses that to do three things in a gifting campaign.

1. 1Show your catalogue inside the campaign, so the product a creator picks is a real variant in your store.
2. 2Collect the creator’s shipping address from the email conversation and prepare the order. You approve it, in Cheerful or from Slack, and it is then placed in your Shopify store where your normal fulfilment picks it up.
3. 3Create one discount code per creator, so sales can be attributed to a person rather than to a campaign.

Brands on WooCommerce get the same order and discount-code flow through their store keys and GoAffPro. Brands shipping from a ShipHero warehouse can have fulfilment orders created there instead.

No. The Google Sheets integration writes from Cheerful into your sheet. You share the sheet with Cheerful’s service account and tell it, column by column, what belongs there. As each creator’s conversation moves, an AI reads the thread and updates that creator’s row: status, notes, agreed rates, addresses or whatever you asked for. Out of the box the columns are email, name, status and notes.

Creators get into a campaign from Cheerful’s own discovery, from a saved list, or from a CSV upload, which can be an export of the sheet you already keep. Airtable works the same way as Sheets.

Yes, as catalogue apps. Search for the app in Settings, sign in to it, and Cheerful’s agent can use its actions. With HubSpot that means creating and updating contacts and deals, adding notes and moving a deal through your pipeline; with Salesforce, leads, contacts, opportunities and campaign membership; with Notion, rows in a creator database. You can ask for it once in chat or have the agent set up an automation, for example “when a creator opts in, create a HubSpot contact and a deal in the Creator pipeline”.

What these apps do not get is a dedicated screen or a continuous two-way sync. Cheerful does not import your HubSpot or Salesforce records back as creators, and the agent only touches the CRM when you ask it to or when an automation you approved fires. The native integrations in the table above are the ones built into Cheerful’s own screens. Every app with its own page is listed on the integrations hub.

There is no public REST API with API keys, no Zapier app and no outbound webhooks today; Zapier is not in the app catalogue. Make is, which lets the agent list, update and check the run logs of your Make scenarios, though Cheerful cannot yet push its own events into one. The two programmatic ways in are the MCP connector and the CLI, and both sign in as you through the browser rather than with a key.

• The MCP connector is read-only. It can answer questions about your campaigns, replies, lists, integrations and credit balance. It cannot send an email, launch a campaign or place an order.
• The CLI is not read-only. It can create and launch campaigns, edit drafts and send email, with JSON output for scripting.
• For apps with no native integration, connect the app from the catalogue in Settings over OAuth or an API key, then ask the agent in chat to use it or to build an automation around it. Those connections show up in Settings and their automations are managed in chat.