Does Cheerful have e-signature?

Yes, through SignWell. Contracts are sent from the inbox using your SignWell template and signed by the creator on their Cheerful collaboration page.

Can I use DocuSign instead?

Yes, as a connected app. Cheerful’s agent can send envelopes from your DocuSign templates; signing then happens in DocuSign rather than on the collaboration page.

Native integration

Cheerful + SignWell integration

Connecting SignWell lets you send a creator contract from the thread where the deal was agreed: Cheerful prefills your SignWell template with the creator’s details, you review it, and the creator signs it on their Cheerful collaboration page instead of in a separate email.

SignWell is Cheerful’s native e-signature integration and uses your own SignWell account. If your legal team requires DocuSign, see Cheerful + DocuSign.

Connect SignWell in Cheerful Every integration, in writing

How influencer teams use SignWell with Cheerful

Contract out while the creator is warm

Send contract appears under Actions in the inbox, so the agreement goes out minutes after the rate is agreed, not after a handoff to legal ops.

Signing where the brief already is

Creators sign on their collaboration page, next to the brief and deliverables, which is fewer links to lose.

Changes requested, not ignored

A creator can request changes to the contract from the same page, which comes back to you instead of turning into an unsigned PDF.

What the SignWell integration does

Sends a contract from your SignWell template from the inbox
Prefills creator details, with a review step before sending
Embeds signing in the creator’s collaboration page
Tracks status by webhook, and re-checks when you open the thread
Lets creators request changes

How to connect SignWell to Cheerful

1
In SignWell, create an API key and a contract template with a signer role for the creator.
2
In Cheerful, open Settings, go to Integrations, choose SignWell, paste the key, pick the template and the creator role.
3
Open a creator’s thread and use Send contract under Actions.

What the SignWell integration does not do

The template is chosen in Settings, so a different contract type means switching the template there.
Signed status reaches Cheerful by SignWell’s webhook, so it can lag a moment behind the signature.

Cheerful and SignWell: common questions

Does Cheerful have e-signature?: Yes, through SignWell. Contracts are sent from the inbox using your SignWell template and signed by the creator on their Cheerful collaboration page.
Can I use DocuSign instead?: Yes, as a connected app. Cheerful’s agent can send envelopes from your DocuSign templates; signing then happens in DocuSign rather than on the collaboration page.